![]() With a single, shared view of your customer information available in a collaborative space, traditional silos and barriers are a thing of the past. With all the tools your people need, right where they want them, your employees can deliver their best work, from anywhere. Imagine your sales reps being able to update opportunities right in Slack, or service agents being able to access and close tickets all in one place. Slack adds a layer of engagement, further improving alignment across your organization while boosting productivity. Salesforce Customer 360 unites every department, from marketing to sales to commerce to service to IT, all on one integrated platform. 1 CRM, integration and analytics platform with the world’s most innovative communications platform unlocks all sorts of new business-driving capabilities. Salesforce and Slack are both powerful business tools on their own.
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